At Gham Power Nepal Pvt. Ltd. (“Gham Power”, “we”, “our”, or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal and business information whenever you interact with us through our website, social media platforms, online forms, consultations, events, surveys, marketing campaigns, customer support, or any of our products and services.

By accessing our website, using our services, submitting an inquiry, or providing your information to Gham Power, you agree to the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with Gham Power and the services you request.

Information You Provide

You may voluntarily provide us with information, including, but not limited to:

• Full Name
• Email Address
• Phone Number
• Company or Organization Name
• Job Title or Designation
• Business Address or Project Location
• Electricity Consumption Details
• Monthly Electricity Bills
• Existing Energy Infrastructure
• Solar Capacity Requirements
• Project Objectives
• Facility Information
• Investment Interests
• Information submitted through quotation requests, consultations, surveys, event registrations, newsletters, or lead generation forms.

You may also provide additional information when communicating with us by email, telephone, WhatsApp, social media, or other communication channels.

Information We Collect Automatically

When you visit our website or interact with our digital platforms, we may automatically collect certain information such as:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referral Sources
• Website Usage Statistics

This information helps us improve our website, maintain security, and better understand how visitors use our services.

Why We Collect Your Information

We use the information we collect to:

• Respond to your inquiries and requests.
• Evaluate your solar energy requirements.
• Prepare quotations, proposals, and project recommendations.
• Schedule consultations, site visits, and customer meetings.
• Deliver our products and services.
• Improve our website, products, and customer experience.
• Send updates about our products, services, events, educational content, and promotional offers that may be relevant to you.
• Conduct market research and improve our marketing activities.
• Meet legal, regulatory, and contractual obligations.

You may opt out of receiving marketing communications from us at any time.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only when necessary:

• With trusted service providers who support our business operations, such as website hosting, customer relationship management, communications, or analytics.
• With business partners, consultants, contractors, financial institutions, or technology partners involved in delivering requested products or services.
• When required by law, legal process, or government authorities.
• When you have given us your consent to do so.

We take reasonable steps to ensure that any third parties handling your information protect it appropriately. Where applicable, these obligations are supported by Non-Disclosure Agreements (NDAs) or other legally binding agreements.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, and enhance your browsing experience.

You may choose to disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

How We Protect Your Information

We use reasonable administrative, technical, and organizational measures to safeguard your personal and business information against unauthorized access, loss, misuse, or disclosure.

While we continuously work to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

How Long Do We Keep Your Information

We retain your information only for as long as necessary to provide our services, maintain our business relationship with you, comply with legal obligations, resolve disputes, and improve our services.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to applicable legal or contractual requirements.
• Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website, emails, advertisements, or social media pages may contain links to third-party websites. These websites operate independently of Gham Power, and we are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

The updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Gham Power Nepal Pvt. Ltd.
Email: contact@ghampower.com
Phone: +977-1-4721486/ +977-1-4721450
Kathmandu, Nepal